CONTACT US

Last Updated: October 2026

Contact Novrisam

If you have any questions regarding products, orders, shipping, returns, or payments, our customer support team is available to assist you.


Customer Support

Email

service@novrisam.com

Phone

+852 5460 8778

Customer Service Hours

Monday - Friday

9:00 AM - 6:00 PM


Business Information

Brand:

Novrisam

Operating Company:

Shenzhen Shengyuexing Technology Co., Ltd.

Business Address:

Shenzhen,

Guangdong Province,

China


How We Can Help

You can contact us regarding:

  • Order information
  • Product questions
  • Shipping updates
  • Return requests
  • Refund inquiries
  • General support

To help us respond faster, please include:

  • Order number
  • Email address used during checkout
  • Detailed description of your request

Response Time

Our customer support team normally responds within:

1-2 business days

during normal business hours.