PRIVACY NOTICE
Last Updated: October 2026
Privacy Notice
At Novrisam, we respect your privacy and are committed to protecting your personal information.
This Privacy Notice explains how we collect, use, store, and protect your information when you visit novrisam.com, browse our products, or place an order.
Novrisam is owned and operated by:
Shenzhen Shengyuexing Technology Co., Ltd.
1. Data Controller Information
The company responsible for processing personal information collected through this website is:
Shenzhen Shengyuexing Technology Co., Ltd.
Brand:
Novrisam
Business Address:
Shenzhen,
Guangdong Province,
China
Privacy Contact Email:
Phone:
+852 5460 8778
2. Information We Collect
When you use our website or purchase products, we may collect different types of information.
2.1 Personal Information
We may collect:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Order information
- Customer service communications
This information is collected when you:
- Create an order
- Contact customer support
- Subscribe to updates
- Request assistance
2.2 Payment Information
When you make a purchase, payment information is processed through secure third-party payment providers.
Novrisam does not store complete payment card numbers or sensitive payment authentication information.
Payment providers process transactions according to their own privacy and security policies.
2.3 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Pages visited
- Referral sources
- Cookie information
3. How We Use Your Information
We may use collected information for the following purposes:
Order Fulfillment
Including:
- Processing purchases
- Confirming orders
- Preparing shipments
- Providing tracking information
- Managing returns and refunds
Customer Support
Including:
- Responding to questions
- Handling order requests
- Resolving customer issues
Website Improvement
Including:
- Improving website performance
- Understanding customer preferences
- Enhancing user experience
Security And Fraud Prevention
Including:
- Detecting suspicious activities
- Protecting transactions
- Maintaining website security
Marketing Communication
Where permitted, we may use information to provide:
- Product updates
- Promotional information
- Relevant offers
You may unsubscribe from marketing communications at any time.
4. Cookies And Tracking Technologies
Novrisam uses cookies and similar technologies to improve website functionality.
Cookies help us:
- Remember shopping cart information
- Improve website performance
- Analyze visitor behavior
- Provide better customer experiences
Types Of Cookies We Use
Essential Cookies
These cookies are required for basic website functions, including:
- Shopping cart operation
- Checkout process
- Website security
Analytics Cookies
These cookies help us understand:
- Website traffic
- Visitor behavior
- Website performance
Marketing Cookies
These cookies may be used to:
- Provide relevant advertisements
- Measure advertising performance
- Understand customer interests
5. Third-Party Information Sharing
We may share limited information with trusted service providers, including:
Payment Providers
Used to securely process transactions.
Shipping Providers
Used to:
- Fulfill orders
- Deliver packages
- Provide tracking information
Website And Analytics Providers
Used to:
- Maintain website operation
- Analyze website performance
- Improve customer experience
Marketing Platforms
Used for advertising measurement and campaign performance where permitted.
These third parties only process information necessary to provide their services.
6. Data Security
We use reasonable technical and organizational measures to protect customer information.
These measures are designed to prevent:
- Unauthorized access
- Improper disclosure
- Loss or misuse of information
However, no online transmission method can guarantee complete security.
7. Data Retention
We retain personal information only when necessary for:
- Completing transactions
- Providing customer support
- Maintaining business records
- Meeting legal obligations
When information is no longer required, we take reasonable steps to remove or anonymize it.
8. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
To submit a privacy request:
Email:
9. Children’s Privacy
Novrisam does not knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information, please contact us.
10. Changes To This Privacy Notice
We may update this Privacy Notice periodically.
Any changes will be posted on this page with an updated revision date.
11. Contact Information
For privacy questions:
Novrisam
Operated by:
Shenzhen Shengyuexing Technology Co., Ltd.
Email:
Phone:
+852 5460 8778